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Legal · Terms & Conditions

Terms and Conditions

These Terms and Conditions govern your use of the arbolproservices.com website and the tree care services provided by ArbolPro Services LLC throughout Palm Beach County, Broward County, and surrounding Florida communities.

Effective Date: July 1, 2025

Last Updated: July 1, 2025

LBTR #2025176505 · Florida Licensed

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Licensed Florida Contractor

LBTR #2025176505 · $1M Liability

Questions About These Terms?

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1. Acceptance of Terms

By accessing or using the website located at arbolproservices.com (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you and ArbolPro Services LLC, a Florida limited liability company (“ArbolPro,” “we,” “our,” or “us”).

If you are using this Site on behalf of a business, homeowners association, or other organization, you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, please discontinue use of the Site immediately. We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

2. Use of This Website

2.1 Permitted Use

You may use this Site to learn about ArbolPro’s services, request a free estimate, contact us about tree care needs, or read informational content about tree removal, trimming, stump grinding, and related services in Palm Beach County, Broward County, and surrounding Florida communities. All use of this Site must be lawful and consistent with these Terms.

  • You must be at least 18 years of age to submit a contact form or request services through this Site.
  • You agree not to misuse this Site to submit false, fraudulent, or misleading information.
  • You agree not to use this Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Site.

2.2 Prohibited Conduct

You may not use this Site to:

  • Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site.
  • Transmit any content that is unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
  • Collect or harvest any personally identifiable information from the Site.
  • Use automated means, including bots or scrapers, to access or interact with the Site.
  • Reproduce, duplicate, or copy any portion of the Site’s content for commercial purposes without our written consent.

3. Services and Estimates

3.1 Nature of Estimates

ArbolPro provides free on-site estimates for all tree removal, trimming, stump grinding, debris removal, and emergency tree services. Estimates are provided following a physical inspection of the property and the tree or trees in question.

All estimates are provided in writing before any work begins. The scope of work described in a written estimate constitutes the agreement between the customer and ArbolPro for that job. ArbolPro does not provide binding price quotes over the phone. Verbal estimates, if provided during a site visit discussion, are superseded by the written estimate.

3.2 Accuracy of Estimates

ArbolPro takes reasonable care to provide accurate, itemized estimates based on conditions observable at the time of the site visit. Estimates may be subject to revision if conditions discovered during the performance of services materially differ from conditions present at the time of the estimate — including but not limited to hidden root systems, concealed structural damage, underground irrigation conflicts, or discovery of protected species. We will notify the customer and obtain approval before proceeding with any work beyond the original scope.

3.3 Service Area

ArbolPro’s services are available throughout Palm Beach County, Broward County, and surrounding communities in Florida. Our primary service area includes West Palm Beach, Palm Beach Gardens, Jupiter, Wellington, Boca Raton, Delray Beach, Boynton Beach, Pompano Beach, and surrounding municipalities. Service availability in specific locations is confirmed at the time of the estimate request.

4. Payment and Cancellation

4.1 Payment Terms

ArbolPro does not process payments through this website. All billing is handled directly between ArbolPro and the customer upon completion of services. Payment terms are as agreed between the parties at the time of service and as specified in the written estimate or service agreement. ArbolPro accepts payment by cash, check, and electronic transfer as agreed with the customer. All prices are in United States dollars.

4.2 Cancellation Policy

Customers who wish to cancel or reschedule a scheduled service appointment must notify ArbolPro as soon as practicable. We ask for reasonable advance notice of cancellation for non-emergency scheduled appointments. For emergency responses, cancellation procedures will be discussed directly with the ArbolPro team member coordinating the response.

ArbolPro reserves the right to cancel or reschedule an appointment if weather conditions, site conditions, or equipment availability make safe completion of the work impossible. We will notify the customer and reschedule at the earliest available opportunity.

4.3 No Online Transactions

This Site does not process payments, accept credit cards, or facilitate any financial transactions. No purchase is made, no deposit is collected, and no payment obligation is created by submitting a contact form or requesting an estimate through this Site.

5. Limitation of Liability

Important — Please Read Carefully

The following limitation of liability applies to ArbolPro’s website and online presence. Liability related to the performance of tree care services is governed by the written service agreement between ArbolPro and the customer for each job.

5.1 Website Disclaimer

The information on this Site is provided for general informational purposes only. While we make reasonable efforts to keep content accurate and up to date, ArbolPro makes no warranties or representations — express or implied — regarding the completeness, accuracy, reliability, or suitability of any information on the Site. Your use of the Site and reliance on any content is at your own risk.

ArbolPro is not responsible for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this Site, your inability to access this Site, or any errors or omissions in the content of this Site.

5.2 Service Limitations

ArbolPro carries general liability insurance with a minimum of $1,000,000 in coverage, which applies to physical property damage or personal injury arising from our tree care operations. Proof of insurance is provided before work begins on any job. Our liability for tree care services is limited to the terms set forth in the written service agreement and applicable Florida law.

ArbolPro is not responsible for damage arising from pre-existing conditions not visible or disclosed at the time of the estimate, including but not limited to underground utilities, irrigation systems not marked prior to work, root systems that affect adjacent structures, or structural conditions within trees that are not detectable through standard visual assessment.

We strongly encourage customers to contact their local utilities as required by Florida law — call 811 before any excavation — and to disclose any known underground features prior to scheduling stump grinding or land clearing services.

6. Property Access and Conditions

6.1 Access Requirements

By scheduling a service with ArbolPro, you grant ArbolPro and its employees reasonable access to the property or properties described in the service agreement for the purpose of performing the agreed tree care services. You represent that you have the authority to grant such access — whether as the property owner, authorized tenant, HOA manager, or duly authorized agent of the property owner.

You agree to ensure that the work area is reasonably clear of people, pets, vehicles, and movable property prior to the arrival of our crew. ArbolPro is not responsible for damage to items left in the work area after reasonable notice has been provided.

6.2 HOA and Community Properties

For services performed on HOA-managed properties, community common areas, or properties subject to architectural review requirements, the customer or authorized HOA representative is responsible for obtaining any required HOA approvals before scheduling work with ArbolPro. ArbolPro will assist with documentation for the approval process upon request, but final responsibility for HOA compliance rests with the customer.

ArbolPro is not responsible for fines, penalties, or disputes arising from work performed in reliance on the customer’s representation that required approvals have been obtained.

6.3 Utility and Infrastructure Disclosure

Florida law requires that underground utilities be marked before excavation. For services involving stump grinding or land clearing, the customer is responsible for arranging utility marking through Sunshine 811 (dial 811) at least two business days before the scheduled service. ArbolPro is not responsible for damage to unmarked underground utilities, irrigation systems, drainage systems, or other subsurface infrastructure that was not disclosed or marked prior to the commencement of work.

7. Permits and Compliance

7.1 Permit Coordination

Many municipalities in Palm Beach County and Broward County require permits for tree removal, and some tree species are protected under local, county, or state ordinances regardless of size. ArbolPro will identify applicable permit requirements during the on-site assessment and will coordinate the permit application process on the customer’s behalf as part of the service.

Permit fees, where applicable, are identified at the time of the estimate and included as a line item in the written estimate. Permit fees are paid by the customer and are distinct from ArbolPro’s service fees. ArbolPro does not mark up permit fees.

7.2 Customer Responsibility

The customer is responsible for disclosing any known restrictions, easements, deed covenants, HOA landscaping requirements, or local ordinances that may affect the requested tree removal or trimming work. ArbolPro’s permit coordination services are limited to obtaining permits through the applicable municipal or county authority — they do not extend to private deed restrictions or HOA agreements, which remain the customer’s responsibility.

ArbolPro holds Florida contractor license LBTR #2025176505 and maintains all required state and local licenses for the performance of tree care services in Florida. All work is performed in compliance with applicable Florida statutes and local ordinances.

8. Intellectual Property

All content on this Site — including text, photographs, graphics, logos, icons, service descriptions, and the overall design and layout of the Site — is the property of ArbolPro Services LLC or its content suppliers and is protected by applicable United States copyright, trademark, and other intellectual property laws.

You may view and print content from this Site for your personal, non-commercial use only. You may not reproduce, republish, distribute, transmit, display, modify, create derivative works from, or otherwise exploit any content on this Site for commercial purposes without the prior written consent of ArbolPro Services LLC.

The ArbolPro name, logo, and related marks are proprietary to ArbolPro Services LLC. Nothing on this Site grants any license or right to use any ArbolPro trademark, service mark, or trade dress without our prior written permission.

9. Third-Party Links

This Site may contain links to third-party websites, including but not limited to the International Society of Arboriculture, government permit offices, local municipalities, and Florida emergency management resources. These links are provided for your convenience and informational purposes only.

ArbolPro does not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party website. Your access to and use of third-party websites is governed by the terms and privacy policies of those websites, not by these Terms. We encourage you to review the terms and privacy policies of any third-party site you visit.

10. Governing Law and Disputes

Governing Law

These Terms and Conditions, and any dispute arising from your use of this Site or the services provided by ArbolPro, are governed by the laws of the State of Florida, without regard to its conflict of law principles.

Dispute Resolution

In the event of a dispute arising from the services described in a written service agreement, ArbolPro and the customer agree to first attempt to resolve the dispute through good-faith negotiation. If negotiation does not resolve the dispute within 30 days of written notice from either party, the dispute may be submitted to non-binding mediation as a precondition to litigation.

Any legal action arising from these Terms or the services provided by ArbolPro must be filed in a court of competent jurisdiction in Palm Beach County, Florida. By using this Site or retaining ArbolPro’s services, you consent to personal jurisdiction in Palm Beach County, Florida for any such action.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable from the remaining Terms and will not affect the validity and enforceability of the remaining provisions.

11. Changes to These Terms

ArbolPro reserves the right to update or modify these Terms and Conditions at any time. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review these Terms periodically.

Your continued use of this Site following the posting of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you should discontinue use of the Site. Changes to these Terms do not affect the terms of any written service agreement already in effect between ArbolPro and a customer at the time the changes are posted.

12. Contact Us

Questions About These Terms?

customerservices@arbolproservices.com

We respond to all inquiries within 2 business days

4405 Edward Rd, West Palm Beach, FL 33406

Written correspondence accepted by mail

(728) 209-4532

Monday – Saturday, 8 AM – 6 PM

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Privacy Policy

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Tree removal, trimming, stump grinding, and emergency service throughout Palm Beach County.

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ArbolPro Services

Licensed & Insured · Serving Palm Beach County & Broward County

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