This policy explains what information ArbolPro Services collects when you visit our website, how we use it, and your rights as a Florida resident under the Florida Digital Bill of Rights.
LBTR #2025176505
Florida Digital Bill of Rights Compliant
customerservices@arbolproservices.com
Version 1.0
Effective: July 1, 2025
Jurisdiction: Florida, USA
ArbolPro Services LLC (“ArbolPro,” “we,” “our,” or “us”) operates the website located at arbolproservices.com (the “Site”). We provide professional tree removal, tree trimming, stump grinding, debris removal, and emergency tree services to residential homeowners, homeowners associations, and commercial properties in Palm Beach County, Broward County, and surrounding areas in Florida.
This Privacy Policy explains what personal information we collect through our Site, how we collect and use it, with whom we share it, and what rights you have regarding your information. This policy applies to all visitors to our Site, including prospective customers who submit contact forms, return visitors reached through our Google Ads campaigns, and anyone who interacts with embedded Google Maps or other third-party content on our pages.
By using this Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.
We collect information that you voluntarily provide when you interact with our Site. This includes:
We do not collect payment information through our website. ArbolPro does not process online payments. All billing is handled offline after services are performed.
When you visit our Site, certain information is collected automatically by our website platform, analytics tools, and advertising services. This may include:
We do not collect this information directly — it is collected by the third-party services described in this policy, including Google Analytics and Google Ads.
We collect information through the following methods:
Contact Forms (Contact Form 7)
Our website uses Contact Form 7, a plugin for WordPress, to power the estimate request and contact forms on our Site. When you submit a form, the information you enter (name, phone, email, message) is transmitted to us by email and may also be stored temporarily in our WordPress database. We do not share Contact Form 7 submission data with any advertising platform.
Cookies
Our Site uses cookies — small text files stored on your device when you visit a web page. We use the following categories of cookies:
You can manage or disable non-essential cookies through your browser settings or through Google’s ad settings at g.co/adsettings.
Google Tag Manager
We use Google Tag Manager to manage and deploy tracking scripts on our Site. Google Tag Manager itself does not collect personal data — it acts as a container that fires the Google Analytics and Google Ads tags described in Section 5. All data collection through those tags is governed by Google’s Privacy Policy at policies.google.com/privacy.
Third-Party Embeds (Google Maps)
Some pages on our Site include embedded Google Maps. When you view a page containing a Google Maps embed, Google’s servers receive a request from your browser and may collect your IP address and browser information, even if you do not interact with the map. This data is governed by Google’s Privacy Policy.
We use the information collected through our Site for the following purposes:
We do not use your information for automated decision-making, profiling for credit or insurance purposes, or any purpose incompatible with the purposes listed above.
We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC. GA4 uses cookies to collect information about how visitors use our Site, including which pages were visited, how long each session lasted, and what source brought the visitor to the Site. The data collected by GA4 is transmitted to and stored on Google’s servers. We have configured GA4 to anonymize IP addresses before they are stored.
To opt out of Google Analytics tracking across all websites, you may install the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.
Conversion Tracking: We use the Google Ads conversion tracking feature to measure what happens after a visitor clicks one of our advertisements. When a visitor submits a contact form on our Site after clicking an ad, a conversion is recorded. This helps us understand which ads and keywords are driving contact requests.
Remarketing / Retargeting: We may use Google’s remarketing feature to show ArbolPro advertisements to visitors who have previously visited our Site when they are browsing other websites within the Google Display Network or searching on Google. Remarketing cookies are placed on your device when you visit our Site and expire after a set period.
To opt out of Google Ads personalized advertising, visit g.co/adsettings. You may also opt out through the Network Advertising Initiative opt-out tool at optout.networkadvertising.org.
Certain pages on our Site embed Google Maps. When your browser loads a page containing a Google Maps embed, it sends a request directly to Google’s servers, which may collect your IP address and other browser information. ArbolPro does not control this data collection. It is governed by Google’s Privacy Policy at policies.google.com/privacy.
ArbolPro maintains a Google Business Profile listing that appears in Google Search and Google Maps. If you contact us through our Google Business Profile — by clicking to call, sending a message, or leaving a review — that interaction is governed by Google’s Privacy Policy. Information you provide through Google Business Profile is accessible to Google and may be visible to the public as applicable to the nature of the interaction.
ArbolPro Services does not sell, rent, lease, or trade your personal information to any third party for monetary or other valuable consideration, as defined by the Florida Digital Bill of Rights and other applicable privacy laws.
We share data with the following third-party service providers only to the extent necessary to operate our Site and business:
We do not sell, share, or disclose your personal information to any marketing company, data broker, or third-party advertiser for their independent use.
We may disclose your personal information if we are required to do so by law, regulation, or legal process — including a valid court order, subpoena, or request from a government authority with proper jurisdiction. Where legally permissible, we will notify you before disclosing your information in response to such a request.
If ArbolPro Services is involved in a merger, acquisition, or sale of all or substantially all of its assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
If you would like to request deletion of your personal information before the end of these retention periods, please see Section 9 (Your Rights).
We take reasonable measures to protect the personal information collected through our Site from unauthorized access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information. If you believe your information may have been compromised, please contact us immediately at customerservices@arbolproservices.com.
If you are a resident of Florida, you have specific privacy rights under the Florida Digital Bill of Rights (Senate Bill 262, effective July 1, 2024). ArbolPro Services honors these rights as described below.
You have the right to know whether we are processing your personal data and, if so, to access that data. You may request a copy of the personal information we hold about you.
You have the right to request that we correct inaccurate personal data we hold about you. Upon receiving a verified request, we will correct inaccurate information within a reasonable period.
You have the right to request that we delete personal information we have collected about you. We will honor deletion requests to the extent that the information is not required to be retained for legal, contractual, or legitimate business purposes — such as records of an active service agreement or ongoing legal dispute.
You have the right to opt out of the processing of your personal information for the purpose of targeted advertising. To opt out of Google’s targeted advertising on our Site, visit g.co/adsettings. You may also clear your browser cookies and decline non-essential cookies on your next visit to our Site.
To exercise any of the rights described above, please contact us by email at customerservices@arbolproservices.com with the subject line “Florida Privacy Request.” Please include your name, contact information, and a description of the right you wish to exercise. We will respond to verified requests within 45 days of receipt. We will not charge a fee for reasonable requests, and we will not discriminate against you for exercising your privacy rights.
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. ArbolPro Services provides professional tree care services to adult homeowners, property managers, and business owners.
If we become aware that we have inadvertently received personal information from a child under 13 without verifiable parental consent, we will delete that information promptly. If you believe a child under 13 has submitted information to us, please contact us at customerservices@arbolproservices.com so we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the third-party services we use. When we make material changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of our Site after changes are posted constitutes your acceptance of the updated policy. If changes are significant, we may provide additional notice by posting an announcement on our homepage.
Privacy requests answered within 45 days
Written requests accepted by mail
Monday – Saturday, 8 AM – 6 PM
Review the terms that govern your use of our website and our service agreements.
Our cookie practices are covered in full within this Privacy Policy, Section 3.
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